Where are you located?

We’re located inside Hermitage Park Community Centre. When you arrive, please check in with the front desk,  let them know you have an appointment with Pipers Physiotherapy, and they will point you in our direction.

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Where do I park?
Free parking is available on site

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Where will my treatment be conducted?
All clinical treatment will be conducted inside our clinic. 

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Do you accept walk-ins?
Absolutely! We'll try to accommodate you as soon as we can pending schedule availability. We also accept same day bookings over the phone if there's an opening. 

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What are my funding options?

Pipers Physiotherapy is recognised by most major private health care insurance companies for physiotherapy treatment. 

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We strongly recommend that patients contact their insurance company before commencing treatment to check and confirm individual policy conditions relating to a claim.

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Special questions to check with the insurance company are:

• Is there an excess on the policy? i.e. the policyholder has to pay for part of the treatment themselves.

• How much insurance cover is available? e.g. set number of treatments or monetary limit

• Is there a time limit for the treatment to take place?

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Do I need a doctor's referral?
No, you don’t need a referral to see a physiotherapist. 

What should I bring to my appointment?
Wear comfortable clothes you can move around in. Bring indoor athletic footwear, and a water bottle. Depending on the nature of your appointment, you may want to bring clothing that allows the physiotherapist access to the problem area. For example, if you have an appointment for a knee injury, shorts are appropriate.